My wife and I spent a week shopping at all the retail couch stores in Billings, this was by far the best priced and best customer service. Had exactly what we needed for cheaper than anywhere in town!

Carly was very helpful with our purchase! She made it very none stressful and was very accommodating!! Totally recommend her if you need a couch or a bed!!

I had an amazing experience at BoxDrop Billings! The staff was incredibly friendly, knowledgeable, and patient as I tested out a bunch of mattresses. They really took the time to understand what I needed and helped me find the perfect one without any pressure. The prices were unbeatable, and they even offered a great warranty and fast delivery service. I’ve been sleeping better than ever, and I couldn’t be happier. Highly recommend BoxDrop Billings to anyone looking for a new mattress!

Absolutely incredible experience from start to finish! The staff was knowledgeable, patient, and genuinely focused on helping me find the right mattress—not just making a sale. They walked me through different options, explained the differences clearly, and made the entire process easy and stress-free.

Bought reclining love seat and matching couch! Amazing quality and great prices. Loved the customer service! Highly recommend!!

Amazing prices great quality!!

Great experience. Carly gave us time to look around, asked if we had questions, let us know what each sectional had to offer. Never once did I feel pressured or rushed like I often do when going to other furniture stores. We LOVE our sectional and look forward to being a returning customer when time comes.

Carly was great to work with, even with our changes in scheduling! She helped us find the best option for our budget. We got a couch we love and that is super comfortable. Carly even helped load it in our uhaul since my husband had surgery a couple weeks ago and couldn’t lift anything.

Great local hassle free resource for soft and quality furniture! Love my couch

Carly was great. Really appreciate the time she took

Don't waste your time anywhere else. Go see Carly and she'll give you the best deal around. Great mattress. Thank you

After years of searching I finally got a bedroom set that I’m in LOVE with and it’s all thanks to Carly! She goes above and beyond to make sure that you leave happy. The picture doesn’t do any justice to how beautiful the set is but my the smile on my little girls face shows how happy we are with it❤️ thank you Carly

Carly is very easy to work with, we love our new couch!

Good prices and service

My wife and I just got a couch from here and let me just say it was a 10/10 experience. Carly helped us from beginning to end and she made the process so easy. After going to multiple different places it was clear that Dropbox in Billings was the obvious choice on where to buy our new couch. I highly recommend also doing the delivery service which was smooth and easy as well, well worth the little fee for all the peace of mind. We will definitely be using Carly again for future purchases and hopefully a mattress here soon!

Thank you so much Carly. Our sectional fits great in our home and definitely an upgrade from what we had. I appreciate the straight forward and polite customer service along with taking the time delivering to the heights.

Very happy with our purchase. The product is very nice and reasonable pricing. Carly is very friendly and helpful with the selections. Overall, I highly recommend going to see her

We just bought our mattress from here and had such a great experience! We will definitely be back to get a new couch from here too!

Amazing inventory with amazing prices! Such an easy and great experience! If you are looking for some awesome living room furniture, for sure check her out!

Carly was super helpful! I was looking for something very specific and I couldn’t be happier with what I got! I got an amazing deal and was able to take my couch home the same day. It’s by far the most comfortable piece of furniture I’ve ever purchased! Will definitely shop with her in the future.

She’s very nice, very affordable and good quality definitely recommend her in Billings!

Carly was great to work with! Highly recommend for your furniture needs.

We love Box Drop! We bought a very nice couch and love seat set for half the price. Carly was extremely helpful and professional. We are looking forward to buying all of our home furniture from Box Drop.

Appreciate the flexibility and availability of this process. I’m excited for our guests to appreciate the new mattress.

AMAZING EXPERIENCE! Goes above and beyond to make sure you are satisfied even after purchase! Also great prices!

Carly was great to work with. Amazing customer service, she was extremely patient and she even helped me out with my baby while I tried beds out. I ended up finding a very nice bed for a fraction of what it would have cost anywhere else. We will definitely come back and see her anytime we are looking for furniture in the future. I will recommend anybody who is in the market for new furniture to look there before anywhere else 😊

ThanK You Soo Much Carly for the amazing price and service. Grateful for the professionalism, communication, consideration, & willingness to trouble shoot with me on what works best for me. Couch fit perfectly.

Thank you Carly! I LOVE my Hybrid Cool-Phase Sapphire Queen! I'm not snoring anymore plus I have been sleeping through the night, and I wake up well rested. Scheduling an appointment with you was hasselfree! I appreciate your patience and time at the show room to allow me to try out the different Memory Foam and Pillow-top Coil mattresses. I had it almost narrowed down, then I saw this Cool-Phase Hybrid on the side. Wow! I noticed an immediate upgraded Support and comfort feel, WAY better than the others. This mattress Really supports my height and weight well! And the Thick Cooling layer Really works!! And I'm Really glad I went with the adjustable base: No more stacking pillows to try to get comfortable. Your pricing was very reasonable for the entire Mattress/Adjustable Base/Cover package. I'm 2 Weeks in with this bed, and it is Well Worth it! Immediate positive change in getting Full Sleep with NO sore neck in the morning. ZERO regrets!! Thank you again Carly for your time, knowledge, and NO Pressure experience!

Great service and pricing, will definitely be back!

She is great at communicating and making sure you get what you need

So amazing to work with. Needed something urgent and she met with us within 15 mins AND a great deal. Was out in and out in 10 minutes. Will do all my business with Carly😊

We have used Boxdrop Billings for a couple of different occasions and love the products and the customer service! We recently used Carly to help furnish our AirBnB and we are thrilled with the outcome!

Good prices and selections

Carly was absolutely wonderful in helping my girlfriend and I find a couch! She was very knowledgeable about all the inventory that was in the store and asked us the important questions in order to help us find what we were looking for. She ordered our couch for us and kept us updated throughout the delivery process. Not to mention the prices are incredible and they offer better deals than any furniture store in town. We highly recommend working with her if you visit this store and we will for sure be back for future business!

Great prices on great products. Very easy to deal with and is available for pickup when needed. Highly recommend buying here. I will again.

Met me the same day, we got approved and got all the furniture we wanted that day! We will be definitely be recommending this business again Thank you for the furniture and speedy service.

Carly made the process of getting a new bed very simple. It was quick and painless, without the snake oil. I was able to get a reasonable price. I would recommend BoxDrop given my latest experience to friends and family. -- thanks

Very helpful and so nice.

Second bed I bought from her. Thankyou they have worked well for all the sleep.

Edit... so two years later from my fist review, got ahold of Carly cause my mother has moved into her own space and needed something new. Called Carly at boxdrop(after hours) and within a hour she responded. We were to meet Saturday before labor day I was unable to make it but my mother and a friend went she got a full mattress. We were working on finding furniture and found a amazing deal on a queen set. So I call Carly and explain I need to upgrade the mattress and she says no problem just pay the difference which was nothing. 40 dollars is all. Carly and boxdrop are amazing check them out!!!. So me my family were in a car accident a week ago my mother had 10 broken ribs and a laceration on her liver and we need to find a mattress that was gonna be able to support the needs for my mother's recovery and unfortunately we are on a budget so I needed to find something that was both affordable as well as convenient and as well as comfortable for my mother. So I found Box drop of Billings and when I had made appointment with Carly and she was able to help me navigate the finds of all the mattresses unfortunately I did not have enough money to make the purchase on one go however she was willing to allow me to pay half now 1/2 when I pick up the mattress thank you so much Carly for working with me and my financial situation is helping Navigate the extraordinary burden of finding a good mattress your wonderful you guys are doing a great job and thank you so much.

Bought a bed years back from the wear house and now coming back as a returning customer is no disappointment. Definitely loved our old bed, buying another one and a new sofa, top tier service. Got what we wanted day we walked in. Outta here fast and easy. Couldn't recommend anyone better for sofa, bed, love seats. Wish I had more rm in my place to buy something else. In love w the experience we've had here. 💚 Thank you to Boxdrop in Billings! Appreciate you making our home more cozy and comfortable for my family!

What a blessing for our community! I heard about Box Drop from a friend and after a quick phone call, my appointment was set. Carly was very knowledgeable and not pushy with us at all. She listened to our expectations a promptly delivered the best value I’ve ever seen on furniture. We went in looking for a bed and to glance at couches and Carly had us out the door in 15 min with both! If you’re looking for some new furniture, without the price tag, you should give her a chance. You won’t be disappointed. There is no reason to shop for pricing as she is already the lowest you’ll find! Thanks again and we will be doing business with Box Drop in the near future!

Carly was very accommodating in setting up a time to meet her at her store. She has a large selection to chose from to fit everyone’s budget. Great quality and service.

My experience was good, Tony and Carly were very nice. The store was nice and everything was good quality. Prices were much better than many other places in town. I would highly recommend them.

Amazing to work with Carly great deals and super easy to work with love our new mattress

Bought a sectional today from Carly and had the best experience! The process was fast and easy and got a great deal on the most perfect addition to my living room. 10/10 recommend!

Carly was amazing! We messed up on the size of our mattress and she was very kind and accommodating on switching it out! The mattress is amazing as well and they have great prices!

We went to look for mattresses. There were several to choose from and in different price ranges. We bought a Queen size and were looking to buy 2 twins for the Grandson’s and they didn’t have what we wanted in stock so they made us a Great deal! Everyone there was personable and nice and even Emmy Lou greeted us and visited 🙂 We got help loading them and even helped us tie them down. I would recommend them to anyone!

Went with my sister who bought a mattress from them.Very friendly place. Help is very nice to work with. Very clean inside.